Privacy Policy
Effective Date: May 2026
Ascent Administration Services ("Ascent", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information including but not limited to:
* Name
* Phone number
* Email address
* Vehicle information
* Claim information
* Dealership and agent information
* Communications submitted through forms, email, or SMS
How We Use Information
We use collected information to:
* Process and manage vehicle service contract claims
* Communicate claim decisions and claim status updates
* Request documentation or repair information
* Provide customer support
* Communicate with dealerships, agents, repair facilities, and contract holders
* Improve our services and operations
Information Sharing
We may share personal information with:
* Repair facilities
* Dealerships
* Insurance administrators and underwriters
* Third-party inspection companies
* Service providers assisting in claim administration
We do not sell personal information.
SMS consent is not shared with third parties or affiliates for marketing purposes.
SMS Communications
By providing your phone number, you consent to receive SMS communications related to claim processing, claim status updates, authorization notifications, requests for information, and other business-related communications from Ascent Administration Services.
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out of SMS communications at any time. Reply HELP for assistance.
Data Security
We implement reasonable safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Contact Information
Ascent Administration Services
Website: https://ascentadmin.com
Phone: 866-660-7003